Key 4: User-Friendly

Key 4: User-Friendly

by BPS Facilitator -
Number of replies: 41

User-Friendly imageUser-Friendly

READ: Even if feedback is specific and accurate in the eyes of experts or bystanders, it is not of much value if the user cannot understand it or is overwhelmed by it. Highly technical feedback will seem odd and confusing to a novice. Describing a baseball swing to a 6-year-old in terms of torque and other physics concepts will not likely yield a better hitter. Too much feedback is also counterproductive; better to help the performer concentrate on only one or two key elements of performance than to create a buzz of information coming in from all sides.

Expert coaches uniformly avoid overloading performers with too much or too technical information. They tell the performers one important thing they noticed that, if changed, will likely yield immediate and noticeable improvement ("I was confused about who was talking in the dialogue you wrote in this paragraph"). They don't offer advice until they make sure the performer understands the importance of what they saw.

REFLECT:

How can we customize feedback to better support the individual learner?

How can we provide students user-friendly feedback to improve performance?

In reply to BPS Facilitator

Re: Key 4: User-Friendly

by Rosann Jacobs Fode -

I once spent an entire year telling seventh grade students to indent their paragraphs. None of them seemed to be getting it. Finally I asked why they weren't indenting...None of them knew what it was. Lesson learned.

In reply to Rosann Jacobs Fode

Re: Key 4: User-Friendly

by Whitney Spah -

I'm glad I'm not the only one this has happened too.  Teaching vocabulary is very important.  In a volleyball unit I kept telling teams to side-out and get the ball back.  They had no idea what side-out meant!!

In reply to Rosann Jacobs Fode

Re: Key 4: User-Friendly

by Erin Hehr -

I, too, have made assumptions about what my students already know only to find out they don't have a clue what I'm talking about.  Less is not always more.  

In reply to Rosann Jacobs Fode

Re: Key 4: User-Friendly

by Laine Martinez -

I run into the same issues teaching a world language. We define terms at the beginning of the year (infinitive, conjugate, verb, noun....), and then we continue to use them multiple times every week, but students still struggle to figure out what these words mean.  I need to be more careful when I give feedback to make sure they are understanding these "technical terms". I learned a tough lesson too!

 

In reply to Laine Martinez

Re: Key 4: User-Friendly

by Susie Brynjolfson -

I agree with you Laine.  I have found out too that when teaching grammar, I sometimes have to first review what the parts of speech are - I can't assume they remember for example, conjunctions, articles,... :)

In reply to Rosann Jacobs Fode

Re: Key 4: User-Friendly

by Amanda Tomlinson -

I will never forget my 7th grade English teacher wanted all of our work to be double spaced.  I had no clue what that mean.  I thought she wanted me to space twice between each word.  On all of my papers she would comment that they needed to be double spaced.  I was too shy to speak up and ask what that meant.  I eventually figured it out on my own, but it was a major area of stress for me my entire 7th grade year. 

 

As a teacher, it has provided me with a constant reminder that I need to specific feedback and teach those "basic" vocabulary words.  I hope this helps keeps us all on the same page.  Also, if I make a comment and see the same concern on the next assignment, i know I need to address the concern personally with the student.  Perhaps, it is a lack of understanding with the directions or expectations rather than the content. 

In reply to Amanda Tomlinson

Re: Key 4: User-Friendly

by Jocelyn Wax -

It amazes me how many students still don't know what double-spaced means. I always define this term.

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Re: Key 4: User-Friendly

by Cara Emerson -

I think we have all had moments when we learn the lesson about this.  I am not perfect on this, but am continually working to improve my job at this.  I am trying to make sure that when I give them feedback I am using terms that i am using with my students in class and that we are comfortable with.  I also admit that I need to make sure that my feedback in supportive and not advice.  We can give this feedback in writing or in discussions with out students.  

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Re: Key 4: User-Friendly

by Anne Volk -

Ensuring that students understand the terms I use when giving feedback to their writing would be vitally important. Repeated use of comma splices- is not useful feedback if the student doesn't know what a comma splice is. I have found technology to be useful for this as I often link a resource regarding their specific writing error so they can individually understand their errors.

In reply to Anne Volk

Re: Key 4: User-Friendly

by Melissa Davis -

I am interested in learning new ways to incorporate technology into my feedback process with my classroom going one to one with chrome books next year.  I would love to get more strategies and tools to do this.  Do you ever struggle with getting students to use that feedback.  I have tried to give feedback on google documents and it seems to me that students do not go back and look at it.  I suppose I would have to build that in as a part of my instruction.

In reply to Melissa Davis

Re: Key 4: User-Friendly

by Kate Skibicki -

I like your ideas Melissa.  I also want to find a way to use more technology to have my feedback more timely. I am hoping to use digital feedback forms using google forms in classroom.

I also think that your idea of making sure they know HOW to use it.... just because we give it, doesn't mean they know what to do with it.  I think if we can teach and model what feedback is and how to use it to improve our learning.... kids will catch on pretty quick. 

 

In reply to Kate Skibicki

Re: Key 4: User-Friendly

by Melissa Cournia -

Agreed - one of the most powerful minilessons I do is revise my writing right in front of them based on the feedback and criterion. I think they need to see us actively use feedback AND that there is struggle involved in acting on this feedback but struggle leads to learning/growth.

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Re: Key 4: User-Friendly

by Lisa Bauman -

It is easy to see so many things wrong with something as simple as a volleyball serve!  Simplifying it to 3 main steps that are repeated and demonstrated are only cared about when they are feeling failure....then pounce to make simple changes that will breed success:).

 

I love Whitney's idea to use their phones to see if they are using the techniques from the rubric.

 

 

In reply to Lisa Bauman

Re: Key 4: User-Friendly

by Melissa Cournia -

Agreed - User friendly means to keep it simple and focus on what will breed immediate success. I learned this by helping my brother improve as a writer through his college years - instead of giving feedback on everything that was wrong, I focused on 1 area that he could improve on. When he gave me his next paper for feedback, I check that area, and if it was good, moved on to the next area. It felt small and slow in the moment, but he made huge growth as a writer over the long run.

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Re: Key 4: User-Friendly

by Bradley Townsend -

I agree that it is important to not overwhelm students when providing feedback.  I coach also, and I find that athletes and students will shut down when they become overwhelmed.  I believe feedback should be specific to one concept and then ultimately students can take that knowledge and expand it. 

In reply to Bradley Townsend

Re: Key 4: User-Friendly

by Susie Brynjolfson -

I agree with you Brad that we need to be careful to not overwhelm students when giving feedback, or they may become discouraged, and just shut down.

In reply to Bradley Townsend

Re: Key 4: User-Friendly

by Becky Davis -

I agree. Too much feedback can overwhelm students and cause them to shutdown. I try to break down my feedback into smaller chunks as to not overwhelm students.

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Re: Key 4: User-Friendly

by Dayna Zins -

When I use my rubrics in Moodle, I also leave individual comments right away while their presentations are fresh in my mind.  I allow them to look at their rubric scores and they can ask for clarification.  I found that I need to focus on the vocabulary in the rubric from day one.  If they do not know what "transition" means, it's hard to score a 3, I learned that lesson quickly!

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Re: Key 4: User-Friendly

by Dawn Hintz -

One suggestion was to use highly discriptive rubrics.  I always try to go over what I am looking for as well and then allowing them to ask questions before they start the project.

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Re: Key 4: User-Friendly

by Vanessa DeCoteau -

In a lot of ways, I think this is something that we just naturally do.  As teachers we know our students.  We adjust feedback based on the student we are giving the feedback to depending on that student’s skills and abilities.  I am not going to give one of my students who is a National Merit Scholar the same feedback as another student who is performing well below grade level.  We customize the feedback without even thinking about it sometimes.  

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Re: Key 4: User-Friendly

by Kerri Townsend -

I think we always have to remember who we are giving the feedback to.  Students all have different ways of understanding things.  This is my favorite thing about my reading classes; I get to know each student as an individual.  It helps avoid assuming they know things.  

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Re: Key 4: User-Friendly

by Matthew Bohrer -

I think I need to spend some more time observing students and getting to know them and their tendencies.  Again I need to provide more opportunities for them to practice and for me to observe.  My feedback should be short and sweet.

In reply to Matthew Bohrer

Re: Key 4: User-Friendly

by Margaret Townsend -

Love the short and sweet part.  I know if I receive too much feedback, I shut down (especially in written feedback).  I only pay attention to the first several comments. 

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Re: Key 4: User-Friendly

by Marcy Feickert -

I agree giving a ton of feedback to a student on one particular problem can be overwhelming.  Algebra I is cumulative subject and I warn the students of this over and over throughout the course of the year.  I tell them that there are no breaks in class.  

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Re: Key 4: User-Friendly

by Rani Nelson -

I think this is important not only for the person providing the feedback but also the person receiving the feedback.  Students need to know how to provide user-friendly and appropriate feedback, but the student receiving the feedback has to understand the importance of the feedback.  I think that is the most important part of this section.  If the person receiving the feedback isn't ready and willing to hear the feedback, they won't be ready to do anything with the feedback they receive.

In reply to Rani Nelson

Re: Key 4: User-Friendly

by Melissa Cournia -

Agreed - which means we then need to then take a step back with the student to see the learning goal clearly and why work toward this learning goal is worth their time, effort, and risk.

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Re: Key 4: User-Friendly

by Tammy Anderson -

User-friendly feedback means students need to be able to understand the terminology and ideas I am sharing with my students.  I try to be aware of vocabulary choices I make, and inform students of their meaning.  However, I know there are times when I am trying to provide feedback so quickly, in order to get through all of the student work, that my penmanship may actually make the feedback so it is not user-friendly.  

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Re: Key 4: User-Friendly

by Kelly Schettler -

In math I really try to give specific feedback to students based on the work they have shown. Instead of just marking a problem right or wrong I look to see if I can find a common mistake that they are making to help them make corrections and better understand the problem. 

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Re: Key 4: User-Friendly

by Kristine Montgomery -

It is so important for students to get feedback from teachers that they can understand and shows that some progress is made. There are times when I remind myself to give my students the type of feedback that is honest, constructive, and helpful. 

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Re: Key 4: User-Friendly

by Stacy Carufel -

It is important for me to be cognizant of the level at which my student functions and tailor my feedback so that it is suitable and appropriate.

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Re: Key 4: User-Friendly

by Wendy Hafner-Bakken -

Providing user-friendly feedback can be given by teaching students the importance of feedback at the beginning of the year, sharing throughout the year and having each student fully participate in feedback opportunities.

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Re: Key 4: User-Friendly

by Rachel Jungling -

I struggle with wanting to keep the feedback user-friendly and wanting to reinforce our vocabulary. I think it's important that the feedback is understood first, and then if you can point to the fact that this situation illustrates a certain term or topic, great. 

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Re: Key 4: User-Friendly

by Melissa Ringgenberg -

I, myself, am not a highly tech-type person; so I guess that helps in keeping the technology on a user-friendly basis.  I am hoping to create a Googleclassroom site, which I have heard is very easy to use and students are many times comfortable with.  My hopes in doing this will allows for thread discussions, posting of goals and abilities for students to work at their leisure.  

 

Just like adults, we like to have choice.  Students are no different, so sometimes they like to work on assignments in the evening, while their waiting on the school bus, etc.  I like giving them the freedom to analyze their lessons at their own pace.

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Re: Key 4: User-Friendly

by Jessica Bentz -

Checking for understanding is very important.  Ensuring that students know the terms, concepts, etc.  Students like flexibility and choice in their own path to learning as well.   

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Re: Key 4: User-Friendly

by Thomas Bushaw -

By using student friendly language and not overloading our learners we can be more supportive of our learners and provide insight for learning and change. By being sure to explain the feedback we give so students see the application and the why, learning/performance will improve. 

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Re: Key 4: User-Friendly

by Melissa Cournia -

Jennifer Serravallo talks about 5-10 minute conferences that ensures our feedback is user-friendly and understood:

Connect - feedback (I notice you're doing this as a reader) 

Teach - ONE strategy that builds on that feedback to move that student forward toward their learning goal

Apply - have them actually try the strategy out right then and there after you've modeled it

Feedback - give them immediate feedback after that attempt

Independent practice - when ready, send them back to their desks to apply this strategy independently knowing that I'm holding them accountable for it and will be checking in with them

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Re: Key 4: User-Friendly

by Melissa Schmitt -

We need to use vocabulary that the students can understand and relate to.  The feedback needs to be individualized for each student based on their level. We also can't overwhelm them with a "list" of what needs to be done, but just start with 1 or 2 and go from there. 

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Re: Key 4: User-Friendly

by Alisha Gerving -

Feedback should always be individualized to the students and their needs. By using feedback menus would benefit the students and they can then figure out what they believe is appropriate for their learning. Some students may want a face to face while others may just want a rubric, and some may want comments on GoogleDocs.

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Re: Key 4: User-Friendly

by Andrea Frantz -

In ED I feel like I need to present feedback in a way that student will be accepting and listen to it. SOoooo being creative about giving feedback; ask the students how do they want to receive feedback and then making sure they are accountable to at least read it and apply the feedback to some degree or even debate it in my case :) . 

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Re: Key 4: User-Friendly

by Stephen Townsend -

Using the feedback we as teachers gain from the formative assessment is the art of teaching.  It is the analogy of using hand tools vs power tools.  Getting to know students and their needs personally is the job of educators.  Personalized feedback that is directed at student learning needs is vital to progress toward proficiency on the standards.