ACR-HS.s5.t02

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(ARC) Standard 5:
Damage Analysis, Estimating and Customer Service Task List

ACR-HS.s5.t02 Estimating

proficiency scale iconProficiency Scale


Students Competencies...

  • Determine and record customer/vehicle owner information.
  • Identify and record vehicle identification number (VIN) information, including nation of origin, make, model, restraint system, body type, production date, engine type, and assembly plant.
  • Identify and record vehicle options, including trim level, paint code, transmission, accessories, and modifications.
  • Identify safety systems; determine replacement items.
  • Apply appropriate estimating and parts nomenclature (terminology).
  • Determine and apply appropriate estimating sequence.
  • Utilize estimating guide procedure pages.
  • Apply estimating guide footnotes and headnotes as needed.
  • Identify operations requiring labor value judgment.
  • Select appropriate labor value for each operation (structural, non-structural, mechanical, and refinish).
  • Select and price OEM parts; verify availability, compatibility, and condition.
  • Select and price alternative/optional OEM parts; verify availability, compatibility and condition.
  • Select and price aftermarket parts; verify availability, compatibility, and condition.
  • Select and price recyclable/used parts; verify availability, compatibility and condition.
  • Select and price remanufactured, rebuilt, and reconditioned parts; verify availability, compatibility and condition.
  • Determine price and source of necessary sublet operations.
  • Determine labor value, prices, charges, allowances, or fees for non-included operations and miscellaneous items.
  • Recognize and apply overlap deductions, included operations, and additions.
  • Determine additional material and charges.
  • Determine refinishing material and charges.
  • Apply math skills to establish charges and totals.
  • Identify procedural differences between computer-assisted systems and manually written estimates.
  • Identify procedures to restore corrosion protection; establish labor values, and material charges.
  • Determine the cost effectiveness of the repair and determine the approximate vehicle retail, and repair value.
  • Recognize the differences in estimation procedures when using different information provider systems.
  • Verify accuracy of estimate compared to the actual repair and replacement operations.

Proficiency Scale

The student can...
1 Beginning

with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).

2 Developing

demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).

3 Proficient "The Standard."

demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.

4 Advanced

demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.

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