Standard 11

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MKT-HS.11

CTE-MKT logoMKT-HS.11 Standard 11:

Operations

Understands the processes and systems implemented to monitor, plan, and control the day-to-day activities required for continued business functioning.

Standards Structure

  • Content Standards are listed at the top of the list and are the general statements of what students need to know and be able to do.
  • Topics are listed below the standards and further clarify a specific area of the standard.
    • Topic 11.1: Understand operation's role and function in business to value its contribution to a company.
    • Topic 11.2: Adhere to health and safety regulations to support a safe work environment.
    • Topic 11.3: Determine and implement safety procedures to minimize loss and to protect employees, customer information, and company image.
    • Topic 11.4: Implement security policies/procedures to minimize chance for loss.
    • Topic 11.5: Utilize project-management skills to improve workflow and minimize costs.
    • Topic 11.6: Implement purchasing activities to obtain business supplies, equipment, resources, and services.
    • Topic 11.7: Understand production's function and the quality-control processes to minimize errors and to expedite workflow.
    • Topic 11.8: Implement expense-control strategies to enhance a business's financial wellbeing and a client’s budget.
    • Topic 11.9: Implement organizational skills in marketing communications to improve efficiency and workflow.

Calculation Method for Standards

Standards are larger groups of related student competencies. So the Standard Score is a calculation of all the related student competencies. So click on the student competences identifiers name below each Standard to access the learning targets and proficiency scales for each Disciplinary Core Idea's related Performance Expectations.


MKT-HS.11.T01.01

MKT logo
(MKT) Standard 11: Operations
[Topic 1] Understand operation's role and function in business to value its contribution to a company.

MKT-HS.11.T01.01 Explain the nature of operations.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T01.02

MKT logo
(MKT) Standard 11: Operations
[Topic 1] Understand operation's role and function in business to value its contribution to a company.

MKT-HS.11.T01.02 Discuss the role of ethics in operations.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T01.03

MKT logo
(MKT) Standard 11: Operations
[Topic 1] Understand operation's role and function in business to value its contribution to a company.

MKT-HS.11.T01.03 Describe the use of technology in operations.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T01.04

MKT logo
(MKT) Standard 11: Operations
[Topic 1] Understand operation's role and function in business to value its contribution to a company.

MKT-HS.11.T01.04 Explain the nature and scope of distribution.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T01.05

MKT logo
(MKT) Standard 11: Operations
[Topic 1] Understand operation's role and function in business to value its contribution to a company.

MKT-HS.11.T01.05 Explain the concept of place (distribution) in the hospitality and tourism industry.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T01.06

MKT logo
(MKT) Standard 11: Operations
[Topic 1] Understand operation's role and function in business to value its contribution to a company.

MKT-HS.11.T01.06 Explain the relationship between customer service and distribution.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T02.01

MKT logo
(MKT) Standard 11: Operations
[Topic 2] Adhere to health and safety regulations to support a safe work environment.

MKT-HS.11.T02.01 Describe health and safety regulations in business.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T02.02

MKT logo
(MKT) Standard 11: Operations
[Topic 2] Adhere to health and safety regulations to support a safe work environment.

MKT-HS.11.T02.02 Report noncompliance with business health and safety regulations.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex



MKT-HS.11.T03.01

MKT logo
(MKT) Standard 11: Operations
[Topic 3] Determine and implement safety procedures to minimize loss and to protect employees, customer information, and company image.

MKT-HS.11.T03.01 Discuss legal considerations in operations.

Proficiency Scale

The student can ...
1 Beginning
... with help, demonstrates a partial understanding of some of the simpler details and processes (Score 2.0 content) and some of the more complex ideas and processes (Score 3.0 content).
Start

2 Developing
... demonstrates no major errors or omissions regarding the simpler details and processes but exhibits major errors or omissions regarding the more complex ideas and processes (Score 3.0 content).
Simple

3 Proficient
“The Standard.”
... demonstrates no major errors or omissions regarding any of the information and processes that were end of instruction expectations.
Target

4 Advanced
... demonstrates in-depth inferences and applications regarding more complex material that go beyond end of instruction expectations.
Complex




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